more than any other class of professionals in higher education, librarians possess a comprehensive understanding of the scholarly ecosystem. They know what's going on across the disciplines, among professors and administrators as well as students. No less important, they are often the most informed people when it comes to technological change—its limits as well as its advantages. …
They see the potential of new tools, but they are also the guardians of tradition. From that permanent dialectical struggle, they appear to acquire a mixture of whimsy and wisdom …
Quoting Robert Darnton, Pannapacker points out that as librarians are “advancing on two fronts: the analog and the digital” special collections should receive “renewed attention”:
"Google will have scanned nearly everything in standard collections," Darnton observes, "but it will not have penetrated deeply into rare-book rooms and archives, where the most important discoveries are to be made." … More effectively utilizing special collections can increasingly become the basis for new collaborations between professors, students, librarians, and technologists. …
Through the many twists and turns of Darnton's book, one major point emerges: "Libraries were never warehouses of books. They have been and always will be centers of learning. Their central position in the world of learning makes them ideally suited to mediate between the printed and the digital modes of communication."